VisionConnect Patient Portal

Our secure online patient portal allows patients to communicate with your clinic at all hours of the day, securely over the internet. Accessed through your practice’s website with patient login and password, patients can register online, order contacts, pay bills, or request appointments right from their desktop. The patient portal can also make meaningful use requirements like electronic copy of health information, clinical summaries for office visits, and exchange of key clinical information easy.

Pre-Registration

Patients can log in through the online patient portal software and complete patient forms required by your practice. For new patients, this would include all demographics, insurance, emergency contact information, and a full medical history. When needed, your staff can then download them into the system, and a confirmation email is sent to the patient. This saves patient wait time, requires fewer staff members to process new patients, increases staff efficiency, and give your practice the opportunity to verify insurance eligibility ahead of time.

Appointment Requests

Allow new and existing patients to securely request appointments online 24 hours a day. Patients can select location, doctor, visit type, and can select up to 3 time/date preferences. The office receives these requests, checks the schedule for availability and responds to the patient with a confirmation email – all over a secure server. This ensures privacy and eliminates back and forth telephone calls in the office.

Online Contact Lens Ordering

Patients can securely order contact lenses online directly from your practice. With a quick registration process, patients can order with or without knowing their lens name. The integrated lens finder tool helps patients identify their lens name. After specifying the number of boxes, and shipping address or pick-up locations, the insurance information is captured as needed, and the patient’s credit card is automatically charged. Orders are immediately visible to your office staff. Email patient reminders for expiring prescriptions can be sent improving retention.

Online Bill Payment

Practices will have the ability to accept patient payments via credit card through their website via the patient portal. Offer your patients the convenience of regularly scheduled budget payments, setting a minimum payment, frequency, and processing fees (if any). Reduce phone interruptions for your billing staff by setting up an “Ask A Biller”, allowing for secure incoming patient billing questions that can be responded to at your convenience.

Meaningful Use

Of the 15 required core meaningful use requirements and the 10 menu requirements – many pertain to providing patients and other doctors with electronic data, many more don’t require an electronic tool, but are best addressed by our patient portal for meaningful use. VisionConnect easily provides patients with an electronic copy of their current problem list, medications, and lab results. It electronically exchanges key clinical information with referring doctors and specialists, and provides patients with electronic access to their current health information and health reminders, according to their preference. Also clinic office visit summaries, patient education either before or after their appointment are easily automated.